Privacy Policy

Lindsey’s Cleaning Supplies Privacy Policy Commitment

We respect and recognise the importance of protecting your privacy and the Personal Information in our care. We will collect and manage your information with high degree of diligence and care because success of our business is largely dependent upon a relationship of trust. Any information that you provide to us remains private and is only used for the purposes you have chosen and to keep you informed about future offers. We have created this Policy in order to demonstrate our company’s commitment to your privacy.

Our aim is to ensure that all Personal Information we collect is handled in compliance with the Australian Privacy Principles contained in the Act. This Policy sets out how we collect, hold, use and disclose information (including Personal Information) that we obtain from you. This Policy also includes our Credit Reporting Policy which sets out how we collect, hold, use and disclose Credit Information to comply with our credit reporting obligations under the Act and the Credit Reporting Code registered under Australian law.

Personal Information

We collect Personal Information as well as non-personally identifiable information that you voluntarily provide. We will only collect information about you from you via direct discussion with you, emails, letter, online enquiry form, external sources where the information is publicly and readily available, authorised person from you or other correspondence you send to us.

we may collect the following Personal Information name, address, and contact details such as telephone number and email address, bank account details, and credit card details.

we use your Personal Information varies based on the services we are providing. Generally, we may use your Personal Information to provide services to you, to perform due diligence and conflict checks prior to agreeing to provide services to you, for customer relationship management purposes and to respond to your queries, for audit, regulatory and compliance purposes, for accounting and administrative purposes (including to process transactions, provide accounting services, facilitate our internal business operations and comply with our legal or regulatory obligations, and for other purposes related to our provision of business advisory services to you.

We will not use or disclose your Personal Information for a purpose other than for that which it was collected unless you have provided your consent or you would reasonably expect us to use or disclose the Personal Information for that other purpose.

We may disclose your Personal Information to our contractors, agents and service providers (for example, information technology contractors, debt collection agencies, but only (i) for the purpose of providing services to you, (ii) as necessary to facilitate the operation of our business, and/or (iii) for the purpose of storing your Personal Information.

We may use or disclose your Personal Information for direct marketing purposes, being:

to promote our services and provide you with information and marketing materials about other services that may be of interest to you. If you do not wish to receive direct marketing communications from us, you can ‘opt out’ by clicking the ‘Unsubscribe’ link in our emails or other electronic communications or sending an email to us. 

We may provide credit to you from time to time (for example, by giving you time to pay our account for services) and this may involve the collection of Credit Information. We may collect Credit Information about you (i) directly from you or from persons acting on your behalf (including via application forms submitted by you or on your behalf), and (ii) from third parties, including credit reporting bodies and other credit providers, to assist us in determining whether we will provide credit to you.

We may store your Personal Information and Credit Information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers.

 We take reasonable steps to protect your Personal Information and Credit Information from misuse, interference, loss, and unauthorised access, modification and disclosure using electronic and physical security measures.

When purchasing from LCS your financial details are passed through a secure server using SSL (secure sockets layer) encryption technology (128 Bit), the current industry standard. Credit card details are only used for processing payments and are discarded afterwards and not stored. If you have any questions regarding our security policy, please contact us.

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